Returns & Exchanges

At Henry & Wallace, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, we offer a seamless 30-day return and exchange window for all unworn items with original tags attached.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Carefully place the items in their original packaging, ensuring all designer tags and security seals remain intact to qualify for a full refund.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to the designated courier and keep your tracking number handy; we will process your refund or exchange within 5-7 business days of receipt.